Privacy Policy

Last updated: 28 August 2026

ARCHIE TEAM LTD respects your privacy and is committed to protecting your personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and applicable data protection legislation.

1. Data Controller

The controller responsible for the processing of personal data through this website is:

ARCHIE TEAM LTD
VAT No.: BG203652230
Transport Licence No.: 26405
Operational locations: Antwerp, Belgium and Sofia, Bulgaria
Email: archie.team.stefan@gmail.com
Phone: +359 876 444 121

2. Personal Data We Collect

When you contact us or submit a transport request through our website, we may collect the following information:

Name
Company name
Email address
Telephone number
Pick-up port or terminal
Customs location or procedure
Loading or unloading location
Drop-off terminal or depot
Container type or equipment code
Gross weight
Additional information voluntarily provided by you

We only request information that is relevant to reviewing and processing your transport enquiry.

3. How We Use Your Personal Data

We may use your personal data to:

Review transport enquiries
Prepare and send transport quotations
Contact you regarding your request
Plan and coordinate transport operations
Communicate regarding potential or existing transport services
Meet applicable legal, regulatory, accounting and administrative requirements
Maintain the security and proper operation of our website and business communications

4. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal grounds:

Pre-contractual and contractual measures – where processing is necessary to prepare a quotation, respond to a transport request or take steps at your request before entering into a contract.

Legitimate interests – where necessary for handling business enquiries, maintaining business communications, protecting our systems and managing our transport operations, provided that these interests do not override your rights and freedoms.

Legal obligations – where processing is necessary to comply with applicable transport, accounting, tax or other legal requirements.

We do not rely on marketing consent merely to respond to a transport quotation request.

GDPR permits processing where it is necessary for contractual or pre-contractual purposes, compliance with legal obligations, or legitimate interests subject to the required balancing of rights. (European Commission)

5. How Long We Keep Your Data

Transport enquiries that do not result in a confirmed transport service may normally be retained for up to 12 months from the last relevant communication.

Where an enquiry results in a business relationship or transport contract, relevant personal data and business records may be retained for longer where required for contractual, accounting, tax, transport, legal or regulatory purposes.

We periodically review the personal data we retain and delete or anonymise information when it is no longer necessary.

GDPR requires personal data to be retained no longer than necessary for the purpose for which it was collected. (European Commission)

6. Who May Receive Your Personal Data

Where necessary to provide or arrange the requested transport service, personal data may be shared with relevant service providers and business partners, including:

Transport and operational partners
Customs representatives and customs service providers
Ports, terminals and depots
Storage and positioning partners
Website hosting and IT service providers
Email and communication service providers
Professional advisers where necessary
Public authorities where disclosure is required by law

Only information necessary for the relevant purpose will be shared.

ARCHIE TEAM LTD does not sell personal data.

7. International Data Transfers

Some technology or communication service providers may process personal data outside the European Economic Area.

Where personal data is transferred internationally, we will use service providers and transfer mechanisms that provide an appropriate level of protection in accordance with applicable GDPR requirements.

8. Website Forms and Email Communications

Information submitted through our transport request or contact forms is used to review your request and communicate with you.

Form submissions may also be stored within the website administration system for operational and security purposes and may be forwarded to our designated business email account.

Please do not include sensitive personal information in the “Additional Instructions” field unless it is strictly necessary for the requested service.

9. Cookies

Our website may use cookies and similar technologies necessary for its proper functioning.

Additional information regarding the use of cookies is available in our Cookie Policy.

Where consent is legally required for non-essential cookies or similar technologies, such technologies will be used only in accordance with the applicable consent requirements.

10. Your Rights Under the GDPR

Subject to the conditions set out in the GDPR, you may have the right to:

Be informed about how your personal data is processed
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with a competent data protection authority

These rights are established under the GDPR and apply throughout the European Union. (European Commission)

11. Exercising Your Rights

To exercise your data protection rights or ask questions about how your personal data is processed, please contact:

ARCHIE TEAM LTD
Email: archie.team.stefan@gmail.com
Phone: +359 876 444 121

We will respond to valid requests in accordance with the time limits provided by applicable data protection law.

12. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with a competent supervisory authority.

For ARCHIE TEAM LTD, you may contact the Bulgarian:

Commission for Personal Data Protection (CPDP)
2 Prof. Tsvetan Lazarov Blvd.
1592 Sofia, Bulgaria
Email: kzld@cpdp.bg

The CPDP confirms that individuals may lodge complaints concerning violations of rights under Regulation (EU) 2016/679. (Комисия за защита на личните данни)

You may also contact the competent data protection authority in another EU Member State where applicable.

13. Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal data is limited to persons and service providers who require it for legitimate business purposes.

14. Automated Decision-Making

ARCHIE TEAM LTD does not use personal data submitted through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

Transport quotations and operational requests are reviewed by our team.

15. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect changes to our website, services, data processing activities or applicable legislation.

The latest version will always be available on this website.